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Status Not under consideration
Workspace AIX
Created by Guest
Created on Jul 16, 2015

Develop a mechanism to have the HMC events and AIX Syslog be in sync when errors occur and the HMC calls home.

When an LPAR or Manage System reported an event that will require parts replacement, the HMC and LPAR be should be in sync about the call home event. The native syslog and its default reporting tool that comes with AIX may not be sufficient. A good example was the IBM case reference 64812,7td. The frame had a call home and needs hdisk replacement. Our Data Center Group was notified by IBM we would like to know when these things happen prior to when IBM notifies us. The
system does report the error but those are "standard" disk error which is also the same label we normally see when SAN disks or SAN related events during maintenance. Having a "specific event" that Is HMC call
home related can make a difference to separate the real event that require attention against events that is more like a noise events we would normally see in scheduled maintenance. I would also argue that the LPAR or Manage System should be the authoritative Alerts mechanism for any hardware related failure. Fetching hardware events from HMC is one thing but it present lots of challenges due to the nature of HMC itself.

Idea priority Medium
  • Guest
    Jul 21, 2015

    Creating a new RFE based on Community RFE #74190 in product IBM AIX.