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Status Delivered
Created by Guest
Created on Jun 20, 2022

Allow extensions of the 12 month CMC subscription with new E1080 servers

Add the ability to extend the default CMC subscription included with E1080 server purchases, allowing it to match extended warranty and SWMA options.

When purchasing a new E1080 (9080-HEX) server, a 12 month subscription of Cloud Management Console is included, which matches the length of the base warranty on the system. However, many customers use Power Expert Care or Service Pacs to extend the warranty to up to 5 years. It is also possible to procure AIX, IBM i, and other Power software with up to 5 years software maintenance at time of purchase. These customers are often looking at the total cost of a solution over a fixed time period (3 years, 5 years etc) and would like to transact everything up front.

We would like to see an option to extend the included 12 month warranty to cover 2,3,4, or 5 year terms. Alternatively, the ability to remove the base included CMC subscription (no charge) and then add a chargeable subscription for the required term.

Idea priority Medium
  • Guest
    Aug 15, 2022

    This functionality appears to have now been added - as the configurator allows changes to the initial term for the Cloud Management Console. This allows a provision of CMC for up to 5 years with the purchase of a new E1080 server.