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Status Future consideration
Created by Guest
Created on Oct 28, 2015

PEP and any cross-site HMC management of systems in different locations

We have had multiple customers that have requested a requirement of "knowing the address of the system" rather than that of the problem analyzing HMC.

They need to identify the service address of the machine rather than the managing HMC so they know which regional team they need to dispatch.

In my investigations this goes beyond HMC and also has CROSS implications for how a CE is engaged and dispatched with the proper phone number populated and location of the system to be serviced.

Idea priority Urgent
  • Guest
    Nov 18, 2020


    We evaluated this request and is part of a long term roadmap to provide an option to store the physical location of the server and use it for purposes of call home and other use cases.


  • Guest
    May 1, 2017

    UPMC had inquired about this capability and I cannot provide an ETA for them. Can someone please identify an ETA for this function. It affects EVERY customer and should have already been implemented.

  • Guest
    Oct 29, 2015

    Creating a new RFE based on Community RFE #78987 in product Power Hardware Management Console.