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Status Future consideration
Workspace Hardware Management Console
Created by Guest
Created on Oct 30, 2020

RELATED IDEAS

HMC Call home Function alert related to FQDN

Hello Team,

Currently, our HMC has been configured with callhome feature and we do receive alerts whenever there is an issue/event generated within HMC for any partitions.

So, we need your help on the below.
Whenever the event generates, it should contain the System FQDN (hmc02.emea.vorwerk.org) in the body of the event instead of the short name (hmc02). Sample event type shown below for your reference.

Sample event:-
Reporting system: hmc02
Machine type-model/serial: 7042-CR8/210CC9D Problem number: 21
Error: E3550423
Description: Licensed internal code has detected a problem.
Last occurred: 7/31/20 9:19 AM
Current status: Opened
PMR number: TS004,007,308
Details: Remote support call generated on hmc02 completed successfully by server hmc02(172.16.0.1).

If it is possible, kindly change the short name to included the FQDN in the HMC Call Home notification from the next HCM release.

Idea priority Medium

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