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Status Not under consideration
Created by Guest
Created on May 12, 2017

A7004760 (Update Access Code Exipiration) not Visible

SRC Code A7004760 'count down to Update Access Code expiration' not logged as a service event; warning notification not delivered to administrator's defined under 'Manage Serviceable Event Notification' users. Administrators only notified after A7004761 posts (update access code expired). While the SRC is posted on the HMC panel 'Systems Management > Servers', administrators should not have to log onto the HMC and chase the A7004760 warning message. Ideally a mechanism to send the notification to the predefined list of recipients for administrative events is in place. Additional PMR's for reference: RE: McKesson PMR(s) 90622,227,000 / 90624,227,000 - SRCA7004761: SRCA7004760 Not Received

Idea priority Medium
  • Guest
    Nov 18, 2020

    Please see comments in the previous sequence on whether it addressed your requirement.

  • Guest
    Jun 10, 2020


    There is an option available in the HMC to automatically renew the update access keys by enabling Update access key information under Transmit Service Information. Please let us know if this would solve the problem reported in this case.


  • Guest
    Sep 28, 2017

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - Power Hardware Management Console
    Component - Product functionality
    Operating system - Other
    Source - None

    For recording keeping, the previous attributes were:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - IBM i
    Component - System Management
    Operating system - IBM i
    Source - None