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Status Not under consideration
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on Jul 11, 2018

ACS Java Print doesn't work, with OpenJ9(java)

ACS can print a document with Oracle Java.
But it can't print a document with Eclipse OpenJ9.

Use Case:

In the ACS, java print is supported. But install OpenJ9 instead of Oracle, java print doesn't work.

Idea priority Medium
  • Guest
    Aug 14, 2018

    Our development team verified the issue only occurs with the Open JDK running on Windows. The issue does not occur when using the Open JDK on Mac. It also does not occur when running the Oracle JDK. This issue has to do with how the font metrics are being reported back to ACS when trying print. There is no additional support needed for ACS, the issue is a defect in the Open JDK when running on Windows. The following issue was opened against the Open JDK:

  • Guest
    Aug 8, 2018

    I have already contacted your support team, PMR (26501,659,760). But they said ACS is not fault, there are problem of deference between Oracle Java and others.
    Is that true?

    Thanks a lot.

  • Guest
    Aug 8, 2018

    If you have already contacted our Service team about this, please provide the PMR number here. If you have not already contacted our Service team, then please work with them. They will help gather the information needed to help us determine whether or not this is a defect or a Request for Enhancements.