IBM Power Ideas Portal
This portal is to open public enhancement requests against IBM Power Systems products, including IBM i. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
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Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
According to the referenced PMR, the issue has been resolved using existing support. Declining this RFE since there is no need for additional support.
Hi IBM Systems Developer.
I created ACS printing problem in SR. Thank you.
Service request number 01493 6V2 760 was successfully created with IBM support with the following title:
ACS Ver1.1.8.1 印刷不具合
If you have any questions, please let me know.
With the best regards,
Tatsuhiro Sasaki
tatsuhiro.sasaki@nnlife.co.jp
Hi IBM Systems Developer
I try to check the web site. However, I cannot apply my request in PMR and SR of the web site.
I have attached the screenshots in web site. Please chek attached PMR.docx word.
Regards,
Sasaki
Attachment (Description): I have attached screenshots. Please check it how to apply PMR in the web site.
We verified your customer number, and since you have an active SWMA with IBM, you should be able to open a PMR using this web site:
https://www-946.ibm.com/support/servicerequest/Home.action
When you have done that, please provide the PMR here.
Hi IBM Systems Developer
I still have the same situation. I am still waiting for IBM registration. Need your help.
Status: Waiting for upgrade approval アップグレードの承認待ち
Regards,
Sasaki
In order to work with our Service team, you need a service contract with IBM. Your service contract would have the necessary information needed for opening a PMR with our Service team. When you have the PMR, provide the number here.
Hi IBM Systems Developer
I am still waiting for IBM registration. Do you have other alternative solutions?
Status: Waiting for upgrade approval アップグレードの承認待ち
Regards,
Sasaki
Hi IBM Systems Developer
I applied my IBM customer number on Jan 7th, 2019. However, I am still waiting for IBM registration. Please check below the status. I have one question. What do I have to do? Need your help!
Status: Waiting for upgrade approval アップグレードの承認待ち
Regards,
Sasaki
Attachment (Description): I have attached screenshot in IBM registration. I am still waiting for IBM registration. Please check it.
Hi IBM Systems Developer
I applied my IBM customer number on Jan 7th, 2019. However, I am still waiting for IBM registration. I do not know when IBM can register my IBM customer number.
IBM お客様番号 (ICN)
008762B [日本]
基本
アップグレードの承認待ち
069563B [日本]
基本
アップグレードの承認待ち
Hi IBM Systems Developer
Thank you for you swift response.
Before I raise my ACS request in the service request IBM website, I have to register my IBM customer number as below. I have to wait for IBM registration.
[Message]
お客様は IBM お客様番号 (ICN) に登録されていません。 登録をクリックして、IBM お客様番号を登録してください。
Our product support page is here:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20i%20Technology%20Updates/page/IBM%20i%20Access%20Support
That will provide various links to help you open a PMR and work with our Service team. If the Service team determines it is not a defect and would be be best handled through the RFE process, then provide the PMR here for reference.
Hi IBM Systems Developer.
Thank you very much for your reply.
I have never contact your service team in Japan. This is my first time to raise this problem in IBM RFE Community web site. Please inform me how to work with your service team.
Regards,
Sasaki
If you have already contacted our Service team about this, please provide the PMR number here. If you have not already contacted our Service team, then please work with them. They will help gather the information needed to help us determine whether or not this is a defect or a Request for Enhancement.
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Servers and Systems Software
Product family - Power Systems
Product - IBM i
Component - IBM i Access Family
Operating system - IBM i
Source - None
For recording keeping, the previous attributes were:
Brand - Servers and Systems Software
Product family - Power Systems
Product - IBM i
Component - Print
Operating system - IBM i
Source - None