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Status Is a defect
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on Jun 18, 2018

ACS printer session with PDT doesn't print ex-shift-jis code.

The printer session of ACS doesn't print the code that isn't include in Shift-JIS.
But the printer session of iAW can print the above code.


Use Case:

Same as printer session of iAW.


Idea priority High
  • Guest
    Reply
    |
    Aug 8, 2018

    The information was provided to Service and the issue has been resolved. Please report future issues with the existing support to our Service team.

  • Guest
    Reply
    |
    Jun 28, 2018

    According to your service team, iAW (PDT print) can print the character, that is not on the printer device, because iAW can handle the character images from operating system (windows).
    But ACS doesn't have handling the character images from operating system, so ACS (PDT print) can't print the character.

    We want to print the character same as iAW (PDT print).

  • Guest
    Reply
    |
    Jun 20, 2018

    Please continue to work with our Service team on this issue. They will be collecting additional information needed to investigate the reported issue. When that investigation is complete, this RFE will be updated.

  • Guest
    Reply
    |
    Jun 19, 2018

    I have opened PMR, #26410,659,760.

  • Guest
    Reply
    |
    Jun 19, 2018

    The System value of CCSID is 1399 not 5026. We can input the character (ex. DEB9 "ℓ") from ACS display session and can see that character from ACS display session. But using ACS printer session ( PDT print) we can't print that character.
    That character (DEB9) is out range of shift-JIS code set.

    That's very strange for me.

  • Guest
    Reply
    |
    Jun 19, 2018

    The RFE process is for requesting enhancements. Defects should be reported by opening a PMR and working with our Service team. If you have already opened a PMR, please provide us with the number.