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Status Delivered
Workspace IBM i
Categories Save and Restore
Created by Guest
Created on Mar 4, 2019

IBM i Warning Message when SLKM server not available

Currently, if a backup device is using Hardware Encryption using an SKLM server to provide the keys and the network connection to SKLM servers is not available, the backup device signal a general hardware configuration issue, not that the SKLM server is unavailable.

Use Case:

This reduces diagnosis time and allows for proactive monitoring and management of backup devices. Rather than waiting till a backup was requested and getting a failure message.

Idea priority Medium
  • Guest
    Oct 8, 2020

    Message CPP6315 has always been sent to the QSYSOPR message queue when an encryption error occurs. The message text is the following:

    Message . . . . : Hardware encryption error.
    Cause . . . . . : The tape device has reported an encryption error while
    attempting to use the mounted cartridge. The most likely cause is a
    configuration problem with the key manager server. There may also be a
    hardware problem with the key manager server.
    Recovery . . . :
    Press F14 to work with the problem.

  • Guest
    Oct 5, 2020

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - IBM i
    Component - Save, Restore
    Operating system - IBM i
    Source - COMMON

    For recording keeping, the previous attributes were:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - IBM i
    Component - BRMS
    Operating system - IBM i
    Source - COMMON

  • Guest
    Jun 18, 2019

    The CAAC has reviewed this requirement and recommends that IBM revisit this answer. The CAAC has reviewed this requirement and recommends that IBM view this as a medium priority requirement that should still be addressed. The tape devices are passive devices and won't generate an error message like this. BRMS says just "tape or media not available". Perhaps this should be re-routed to get some help from the OS in generating the error indication?

    Background: The COMMON Americas Advisory Council (CAAC) members have a broad range of experience in working with small and medium-sized IBM i customers. CAAC has a key role in working with IBM i development to help assess the value and impact of individual RFEs on the broader IBM i community, and has therefore reviewed your RFE.

    For more information about CAAC, see

    For more details about CAAC's role with RFEs, see

    Nancy Uthke-Schmucki - CAAC Program Manager

  • Guest
    Apr 2, 2019

    The BRMS team does not intend to provide a solution to this request at this time. BRMS is not able to monitor the Library Managed Encryption servers so any alerts would need to come from the tape library manager. This will be closed.