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Our Citrix users workstation were recently upgraded from IBM i Access for Windows to Access Client Solutions. And we observed that ACS was consuming high amount of memory. Citrix team already tried this document found in IBM portal (https://www.ibm.com/support/pages/ibm-i-acs-memory-usage) However, this workaround is only feasible in small environment whereby each user have 1/or less than 1 .hod file. We have 1000+ users in Citrix and each user is having more than 1 .hod/.dtfx file, and this workaround is no longer applicable. We have no control to prevent users from creating new .hod/.dtfx file, and user does not have the technical knowledge to create ACS shortcut for each .hod/.dtfx file.
Hope you can assist to address this memory issue. Thank you
https://www.ibm.com/support/pages/ibm-i-acs-memory-usage - Followed the guidelines from this document but this is not feasible with 1000+ users in Citrix.
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