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Status Not under consideration
Workspace IBM i
Categories Core OS
Created by Guest
Created on Jan 5, 2021

RELATED IDEAS

Adding an exit point for monitoring replies to error messages

There is no Exit Point for Monitoring for Replies to Inquiry Messages. It would be a nice enhancement to the Operating System.


Use Case:

In some rare situations, the user gets an error message (for example, MCH1202 or MCH0603 or MCH3603). Not know what to do - or ignoring the error - the user presses Enter which leads to problems discovered later down the chain.
using the case TS004673892, I was able to detect that the user got an error. The next step would be to add a monitor to identify what they replied.
Note that the reply could come few seconds later or a hour later if the user decides to take a lunch break for example.
The idea is to add an exit program.
Thank you,
Roger


Idea priority Medium
  • Guest
    Reply
    |     Mar 12, 2021

    The Reply Handling (QIBM_QMH_REPLY_INQ) is called when a reply is sent to an inquiry message. I believe this should meet your requirement.

    There is also a related exit point, Inquiry Handling (QIBM_QMH_HDL_INQEXT), which is called in an interactive job when an inquiry message has been sent to *EXT and the job would be interrupted by the Display Program Messages screen to obtain a reply. This exit program can send a reply to the inquiry message, so the interactive user is not interrupted to provide a reply to the inquiry message.

    Closing as declined, since this function is already available.

  • Guest
    Reply
    |     Feb 17, 2021

    The CEAC has reviewed this requirement and recommends that IBM view this as a “nice to have” LOW priority feature.

    Background: The COMMON Europe Advisory Council (CEAC) members have a broad range of experience in working with small and medium-sized IBM i customers. CEAC has a crucial role in working with IBM i development to help assess the value and impact of individual RFEs on the broader IBM i community and has therefore reviewed your RFE.

    To find out how CEAC help to shape the future of IBM i, see CEAC @ ibm.biz/BdYSYj and the article "The Five Hottest IBM i RFEs Of The Quarter" at ibm.biz/BdYSZT

    Therese Eaton – CEAC Program Manager, IBM

  • Guest
    Reply
    |     Jan 8, 2021

    I'm not sure I fully understand your use case, but was wondering if you considered the following exit points:
    Inquiry Handling (QIBM_QMH_HDL_INQEXT) is called in an interactive job when an inquiry message has been sent to *EXT and the job would be interrupted by the Display Program Messages screen to obtain a reply. The exit program can send a reply to the inquiry message, so the interactive user is not interrupted to provide a reply to the inquiry message.
    Reply Handling (QIBM_QMH_REPLY_INQ) is called when a reply is sent to an inquiry message.

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