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Status Not under consideration
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on Dec 9, 2021

RELATED IDEAS

ACS Printer Output - Expand user messages or enable customization

The actual user request was asking if they could modify the message. We do not believe this is possible or likely so we are asking to expand ACS Printer Output Messaging to produce/issue more meaningful end user messages.

Eg. 1 When not authorized to "view' a spooled file the message produced is MSGGEN005 - Internal error. (com.ibm.as400.access.AS400Exception: CPF3492 Not authorized to spooled file.)

Eg. 2a Alternately and less helpful when the user is not authorized to 'download' a spooled file the message issued currently is "This spooled file cannot be transformed." QSYSPRT1, Job#/UsrNam/JobNam, 540, LPARName, Date, Time".

Eg. 2b - It would be more helpful to issue a message like "CPFXXX User is not authorized to download the file and thus the file can not be transformed(aka downloaded) and please keep the job detail.

Eg. 2c - Or if the reason the spooled file could not be downloaded involved another condition please report that like...
'remote command server is not active' thus 'cannot be downloaded'


Use Case:

Users encounter many messages and they have to report them to administration if they do not understand them. In this case the user knew that they were not authorized but they tested the download anyway and then they received the "can not transform message" and did not know the meaning of transform.


Idea priority Medium
  • Guest
    Reply
    |     Dec 20, 2021

    Thank you for submitting your Request For Enhancement. The messages displayed are determined by the IBM i server and not by ACS. ACS will not be providing a way to override these messages. You may want to consider submitting a request to customize messages to Work Management,Messaging.

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