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Status Delivered
Workspace IBM i
Categories Db2 for i
Created by Guest
Created on May 16, 2018

RELATED IDEAS

Issuing installing IBM i 7.3 Option 1 during upgrade.

My company CM First performs upgrades for customers of their IBM i OS. In reference to the PMR above we ran into an install failure of product 5770SS1 Option 1. The failure was due to a user profile storage limit when replacing the system catalog files. Apparently, this problem is rare, and tech support has found us to be the first case of this kind, but we feel that either, the installer should handle this situation differetly, or we should be able to run a utility to check the catalog files before IBM i is upgraded. It took 2 days for IBM tech support to resolve the issue so that we could complete the upgrade, and then a further week to figure out what went wrong in the first place. This obviously annoyed the customer, and they became hyper sensetive about their other 4 systems. After further research this condition only existed on the first system we upgraded. However, if you review the PMR this situation could be quite common.


Use Case:

See referenced PMR.


Idea priority Medium
  • Guest
    Reply
    |     Nov 22, 2020

    IBM believes that the request described has been solved and is available in the base on IBM i 7.4.

  • Guest
    Reply
    |     Feb 27, 2019

    Sorry to hear of your troubles, it sounds like a test for this could be included in the User Profile check in the Prepare to upgrade option before the upgrade is started.

    I would be interested in know more about the specifics of the problem, if you would care to share details of the Problem and Solution, and how in your experience it could be avoided, then I would be interested in looking into it further.

    My email address is Steve.Bradshaw@RowtonIT.com

    Cheers Steve B
    CEAC Liaison to IBM
    IBM Champion
    And Generally Friendly Techie Bloke

  • Guest
    Reply
    |     Feb 26, 2019

    Thanks!

    Jason

  • Guest
    Reply
    |     Feb 18, 2019

    The COMMON Europe Advisory Council (CEAC) has reviewed this requirement and recommends that IBM view this as a medium priority requirement that should be addressed.

    Background: The CEAC members have a broad range of experience in working with small and medium-sized IBM i customers. CEAC has a crucial role in working with IBM i development to help assess the value and impact of individual RFEs on the broader IBM i community and has therefore reviewed your RFE.

    To find out how CEAC help to shape the future of IBM i, see CEAC @ ibm.biz/BdYSYj and the article "The Five Hottest IBM i RFEs Of The Quarter" at ibm.biz/BdYSZT

    Therese Eaton – CEAC Program Manager, IBM

  • Guest
    Reply
    |     May 23, 2018

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - IBM i
    Component - Db2 for i
    Operating system - IBM i
    Source - Client

    For recording keeping, the previous attributes were:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - IBM i
    Component - Core OS
    Operating system - IBM i
    Source - Client

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