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Hi team,
We have done lots of testing based on IBM supporting team, found out our driver has no issue with all other applications except ACS, which cannot find US Standard Fanfold.
Meanwhile we found that ACS have issue with Chinese UDC (customized char), which cannot be printed out correctly with ACS.
IBM supporting team recommend us to raise again this issue to dev IDEA team. Please review our support case ID TS011051047 again, we really think this is not the question about Windows or the Driver.
Please reconsider to future consideration about this case
https://support.microsoft.com/en-us/topic/printer-is-configured-to-use-the-wrong-paper-size-ee2ee88a-95fa-f15a-0517-611ec20ffd26
https://answers.microsoft.com/en-us/windows/forum/all/how-to-change-default-paper-size-setting-in/4cbe48ea-47e0-447c-bd0d-78d458b5d758
If neither of those help, I'd suggest contacting Microsoft.
IBM Power Systems Development
Hi Team,
Do you mean that it is determined by Windows 10? As out client was use ACS in Windows 7, and this paper size was existed.
If so, can you advise solution? As I contacted your support team but no luck.
IBM Power Systems Development