IBM Power Ideas Portal


This portal is to open public enhancement requests against IBM Power Systems products, including IBM i. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on Dec 28, 2022

RELATED IDEAS

ACS Printing Issue about Chinese UDC, Missing Paper Size and Printing Width

Issue:

  1. ACS is missing printing paper size - US Standard Fanfold in Win10. Based on the testing done with IBM supporting team, we believed it is not the issue about Windows or the Printer driver, since other applications such as Office Word can find this paper size, and printer setting can also find this size. It only missing in ACS.

  2. Our environment is using Chinese UDC (User Defined Char), and we found that ACS cannot print out these Chinese UDC correctly on the paper.

  3. Before when we used IBM i Access in Win 7, it was available to print out the data with 132 columns using US Standard Fanfold on a 38cm width x 28cm length, continuous form paper. Howevr it cannot print using JPS. HPT and PDT are not considerable as user environment limit, these two cannot be used.

We would like to have dev team to support to enhance the Chinese printing ability and review why the printing issue is occured when using ACS but not in IBM i Access?


And we would like to know if this issue can be fixed in short term? Thank you.


This request is suggested by IBM supporting team. Case Number is TS011051047.

Windows’s print...
Microsoft Offic...
Missing US Std ...
3. BestFit but ...
2. Not Success ...
1. Success Outp...
Testing Page2.jpg
PDT_result.jpg
HPT_result.jpg
Windows’s printer driver has already chosen US Std Fanfold.jpg
Open full size
Microsoft Office Word can use US Std Fanfold.jpg
Open full size
Missing US Std Fanfold in ACS.jpg
Open full size
3. BestFit but output is not match client requirement.jpg
Open full size
2. Not Success in Win 10 ACS.jpg
Open full size
1. Success Output in Win 7 Client Access.jpg
Open full size
Testing Page2.jpg
Open full size
PDT_result.jpg
Open full size
HPT_result.jpg
Open full size
Windows’s printer driver has already chosen US Std Fanfold.jpg Microsoft Office Word can use US Std Fanfold.jpg Missing US Std Fanfold in ACS.jpg 3. BestFit but output is not match client requirement.jpg 2. Not Success in Win 10 ACS.jpg 1. Success Output in Win 7 Client Access.jpg Testing Page2.jpg PDT_result.jpg HPT_result.jpg
Idea priority Urgent
  • Guest
    Reply
    |     Jan 23, 2023
    Thank you for submitting your Idea to enhance IBM i Access Client Solutions (ACS). The printer options and their corresponding paper sizes displayed are not determined by ACS. The dialog which contains the list of paper sizes is actually not even an ACS dialog. ACS interacts with Java which interacts with the native platform. We also do not see the ?US Std Fanfold? option when using other Java based applications (eg jEdit). When using native Windows applications, we do see ?US Std Fanfold? for some applications (eg Microsoft Word). So the missing support is likely somewhere between Java and Windows. Support for this is not something IBM development would be able to add.

    IBM Power Systems Development

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.