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Create a System Status and PTF info routine that can be used to easily send that info to Support when needed. Perhaps a CL commadn SNDSYSINFO or something like that.
While SYSSNAP in QMGTOOLS is fine, it does take "centuries" to run, and then the customer has to collect the data and transmit it to IBM Support when needed.
The request is to create a simple service command that sends all that related info to IBM and does so much faster then QMGTOOLS does today.
Something like (e.g.) SNDSYSINFO CASE(TS011779999)
It might include things like:
Current PTF List and install status
Current PTF Group Level
Whatever else they may need.
So rather than running an add-on tool, to build a file or files somewhere on the system, hunt down those files and package them up, download them to a PC and then push them up to the Support website, we run this command which sends it directly to IBM Support.
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