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Status Needs more information
Workspace IBM i
Categories Core OS
Created by Guest
Created on Mar 26, 2024

RELATED IDEAS

A system needs to have the ability to call home when the slot on the bus is owned by the operating system (IBMi, AIX, Linux) and there is no hardware error logged as currently a system can only call home

There are cases where an issue has occurred on a system where data cannot pass but no hardware error has been logged. This can affect any adapter that passes data and is owned by the operating system. If this occurs, IBM cannot be automatically notified of the issue and a client may not know that they have lost a communication or data path. We have had issues at a large customer site where there was an issue with an adapter and as the adapter is not owned by the hardware slot, the error will not generate a call home. In these cases, the adapter was owned by the OS which cannot generate a call home.

Idea priority High
  • Guest
    Reply
    |     Aug 20, 2024

    Doyle McCoy can give the technical reasons why this idea should be implemented. You can reach out to Doyle for more details.

  • Admin
    Carmelita Ruvalcaba Cevallos
    Reply
    |     Aug 20, 2024

    The CAAC has reviewed this IBM Idea and recommends that IBM not implement this request.

    No response received from original poster to request for more information.

    Background: The COMMON Americas Advisory Council (CAAC) members have a broad range of experience in working with small and medium-sized IBM i customers. CAAC has a key role in working with IBM i development to help assess the value and impact of individual IBM Ideas on the broader IBM i community and has therefore reviewed your Idea.

    For more information about CAAC, see www.common.org/caac

    Carmelita Ruvalcaba - CAAC Program Manager

  • Guest
    Reply
    |     Apr 26, 2024
    More information is needed so that I can know which team to direct this to.

    Thank you,
    IBM Power Systems Development
  • Guest
    Reply
    |     Apr 8, 2024

    Hi,

    I am not aware of this restriction and would like to learn more. Could you describe in more detail an example of when:

    "an issue has occurred on a system where data cannot pass but no hardware error has been logged"

    Best wishes,

    Steve Bradshaw

    IBM Champion, Member of CEAC, TD or i-UG.co.uk and Friendly Techie at RowtonIT.com


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