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IBM Power Ideas Portal

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Status Needs more information
Workspace IBM i
Categories Core OS
Created by Guest
Created on Mar 26, 2024

A system needs to have the ability to call home when the slot on the bus is owned by the operating system (IBMi, AIX, Linux) and there is no hardware error logged as currently a system can only call home it there has been a hardware error.

There are cases where an issue has occurred on a system where data cannot pass but no hardware error has been logged.  This can affect any adapter that passes data and is owned by the operating system.  If this occurs, IBM cannot be automatically notified of the issue and a client may not know that they have lost a communication or data path.

Idea priority High
  • Guest
    Apr 26, 2024
    More information is needed so that I can know which team to direct this to.

    Thank you,
    IBM Power Systems Development
  • Guest
    Apr 8, 2024


    I am not aware of this restriction and would like to learn more. Could you describe in more detail an example of when:

    "an issue has occurred on a system where data cannot pass but no hardware error has been logged"

    Best wishes,

    Steve Bradshaw

    IBM Champion, Member of CEAC, TD or and Friendly Techie at