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Status Not under consideration
Workspace PowerVM
Created by Guest
Created on Aug 3, 2017

RELATED IDEAS

UAK align with maintenance period

On POWER8, there is UAK requested to apply after hardware warranty in 180 days. It is very annoying to customer that they need to apply 180 days to every POWER8 server by making a change request on each POWER server. Customer have upfront already pay the maintenance. Therefore, they request to have single UAK cover their maintenance period.

Idea priority Low
  • Guest
    Reply
    |     Nov 10, 2017

    The term of a Hardware Maintenance Service Agreement (HWMA) does not necessarily correlate to the life-cycle of an IBM Power server. Under certain circumstances, (e.g. tech-refresh, retiring of asset, etc...) equipment may be added or removed from a HWMA agreement throughout the contract term. As such, POWER UAKs are issued in 180 day increments throughout the term of the HWMA agreement. We encourage clients, where possible, to utilize the electronic support tools available to manage the UAKs automatically. An active key is not required to apply specific critical fixes, which are identified and made generally available on IBM Fix Central.

  • Guest
    Reply
    |     Nov 10, 2017

    This RFE's Headline was changed after submission to reflect the headline of an internal request we were already considering, but will now track here.

  • Guest
    Reply
    |     Aug 4, 2017

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - PowerVM
    Component - PowerVM
    Operating system - IBM AIX
    Source - None

    For recording keeping, the previous attributes were:
    Brand - Servers and Systems Software
    Product family - Power Systems
    Product - IBM AIX
    Component - Product functionality
    Operating system - IBM AIX
    Source - None

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