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Status Delivered
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on Oct 17, 2017

ACS Update button to update the software

The check for updates feature is great. What would be great is if you had a button that would automatically update ACS. Having to go to the download site, log in, accept the license agreement, then download, then unzip, then overwrite the directory...it's not ideal. Download it automatically in the background and then ask me to restart it with the new version.


Use Case:

Make it easier for people to keep ACS updated.


Idea priority Medium
  • Guest
    Reply
    |
    Feb 21, 2020

    This support was made available in version 1.1.8.3.

  • Guest
    Reply
    |
    May 20, 2019

    If you want users to stay up to date, you need a method whereby they can opt-in to automatic updates.
    During this opt-in process, it would be quite simple to provide the IBM ID that you currently use to check the user entitlement when they manually download the update.

  • Guest
    Reply
    |
    May 15, 2019

    I understand the legal topics but at least we should have an easy way to have the users get new functions.
    Most users are "too lazy" for the manual procedure and continue with the current version.
    Maybe a window showing new features including the link to download page would help?

  • Guest
    Reply
    |
    Mar 19, 2018

    Although IBM has declined this RFE, the CEAC has reviewed this requirement and recommends that IBM view this as a high priority requirement that is important to be addressed.

    CEAC understands this may not be an easy issue to address, but strongly recommends that IBM figures out some way to resolve this issue. IBM wants clients to be current on software and the support this RFE is asking for will make it easier for clients to stay current.

    Background: The COMMON Europe Advisory Council (CEAC) members have a broad range of experience in working with small and medium-sized IBM i customers. CEAC has a key role in working with IBM i development to help assess the value and impact of individual RFEs on the broader IBM i community, and has therefore reviewed your RFE.

    For more information about CEAC, see http://www.comeur.org/i4a/pages/index.cfm?pageid=3285

    Dawn May - CEAC Program Manager

  • Guest
    Reply
    |
    Nov 17, 2017

    While the legal restrictions have been adjusted to make it easier to get updates, they have not been eliminated. You are still presented with a license agreement which must be accepted before downloading.

  • Guest
    Reply
    |
    Oct 30, 2017

    I understand Legal's argument but we are talking about automatic update, not a fresh installation.

    Your legal team signed off on making the old IBM i Access for Windows Updates publicly available for download without authenticating with an IBM User ID.

    If you want people to stay current, you are going to want to do this at some point.

  • Guest
    Reply
    |
    Oct 23, 2017

    For legal reasons, IBM is restricted in how it can make products available.

  • Guest
    Reply
    |
    Oct 19, 2017

    I agree and support this however it needs to be controllable within environments that require change management for update rollouts. Our IT group could take advantage of this feature for testing the update however we'd need to perform a controlled change for our end user community.

  • Guest
    Reply
    |
    Oct 19, 2017

    I wish I could vote for this 100 times.

1 MERGED

IBM ACS (Access Client Solutions) Auto Update

Merged
Can you please consider updating the IBM ACS (Access Client Solutions) to auto update like most modern software. Having to un-install the whole product and re-download/install the new version is very cumbersome. Either a service pack update to the...
over 6 years ago in IBM i / IBM i Access Family 4 Delivered