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Status Delivered
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on May 24, 2018
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit IBMI-I-1423 ACS Update button to update the software.

IBM ACS (Access Client Solutions) Auto Update Merged

Can you please consider updating the IBM ACS (Access Client Solutions) to auto update like most modern software. Having to un-install the whole product and re-download/install the new version is very cumbersome. Either a service pack update to the installed product or check for updates and download/install the update would be very helpful. Thanks


Use Case:

Ease of updating installed software


Idea priority Medium
  • Guest
    Reply
    |
    Jun 13, 2018

    This is a duplicate of https://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=111757 which has been declined for reasons stated there.

    Side note: The product does not need to be removed before an update can be applied. An update can be applied by writing over the top of the existing files or running the install scripts with the new version. Any limitations for applying updates would be the result of your environment and/or file system. You may want to contact our Service team for help.

  • Guest
    Reply
    |
    Jun 1, 2018

    Let me start by agreeing, then pointing out you are not the first to ask for this and IBM have refused on the grounds that Legal Team would not be able to work out if you were Entitled to updates.

    So, can I just include my comment on this here too, if IBM need to know if you are entitled, could this auto update contact and IBM User account which could be verified to ensure you are entitled to the updates.

    I agree whole heartedly with this requirement, it should have been one of the first thing IBM put in the tool and it is a major road block again the tool being maintained at current level.

    I can see this happening already, sites where I have installed it never seem to go back and update it.

  • Guest
    Reply
    |
    May 26, 2018

    I agree! ACS should update just like any other windows based software. Or if you are running on Linux an updater inside the product itself would be good. It's more difficult to have to remove the product directories, and then replace them.

  • Guest
    Reply
    |
    May 25, 2018

    add also the link to the download of the new version in the dialog that alerts on the presence of a new version.