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Status Not under consideration
Workspace IBM i
Categories IBM i Access Family
Created by Guest
Created on Feb 9, 2022

RELATED IDEAS

Add Support for both left and rights ide CMD/CTRL/OPT keys in ACS Run SQL Scripts

When using IBM ACS on the Apple Mac computer (running macOS) and using a computer that has a full-size keyboard, the right-side CMD, OPT, and Ctrl keys do not work for navigation, cut/paste and other standard/normal use. I do not know if Windows has the same issue since I don't have access to a Windows-based PC going on 10 years now.
IBM Support has said this is an RFE situation since they'd have to write code to make this work. Please do so.


Use Case:

You get an end user to move to ACS from Client Access and now only some of the keyboard keys work as expected. So they want to go back to Client Access that "just works".
You use the right-side CMD+C to copy text and go to paste it but it isn't there because ACS is the ONLY APP in existences that doesn't work corrected with these keys on a full-size keyboard.


Idea priority High
  • Guest
    Reply
    |     Feb 15, 2022

    Thanks for the suggestion which I already received from IBM Support and which did not solve the issue.
    I may end up just reinstalling the macOS and everything else from scratch and see if that resolves it.

  • Guest
    Reply
    |     Feb 14, 2022

    Thank you for submitting your Request For Enhancement. ACS does not make any distinction between the left and right modifier keys. Our Mac laptops have both a left and right command and option key that work as expected with ACS. Since you mention your other applications work as expected, the issue is likely between Mac OS and Java such that the key event is not being sent to ACS. We recommend installing a current version of Java 11 from https://aws.amazon.com/corretto/ since that version contains the most recent updates for keystroke issues.

    For the above reasons, we are declining this request.

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