IBM Power Ideas Portal
This portal is to open public enhancement requests against IBM Power Systems products, including IBM i. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
IBM will use this request as input to planning but no commitment is made or implied. This request will be updated in the future if IBM implements it. IBM will use votes and comments from others in the community to help prioritize it.
In a previous job, I had servers in Alabama, New Jersey, and New York (state). Only the server in Alabama was located in a location with company personnel on-site - the other 2 were in co-lo sites. There were numerous occasions when our service rep in Alabama would show up with parts needed to repair a server at one of the other locations because the contact information had a 205 area code.
Need fields to show actual address of the hardware plus the contact information of the person responsible for the hardware and any contacts at the hardware location rather than billing address.
Additionally some of the fields appeared to be created when we were attempting to put the entire call record on a single Hollerith card! Let us enter entire company names (The Grand Rapids Association of REALTORS does NOT appreciating being shortened to "The Grand Rapids [Deleted]")
Data Center Address/Location needs to allow for sufficient information for the tech to actually find the server.
Server Physical Address:
Site Name: (50 Character name of the data center (DC) the thing lives in.)
Customer DBA: (50 Character customer identifier for the DC.)
Suite number: (15 Character text field for the site within the DC.)
Rack Location: (15 Character Rack Number.)
Site City: (Min 30 Character City Name)
Site State: (2 character State/Province name)
Site Zip: (10 Character Alpha field)
Site Contact number: (Phone number field for DC access, NOC etc)
Site Contact extension: (In case an extension is required)
DUMP the 'Fax Number' (The 1980s called and want their Fax machine back.)
ADD Cell Number fields to enable texting between CSR and Customer.
I had another incident over the Holy Days where the physical location and the mailing location were not in the same county. This really does need to be addressed.