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Status Not under consideration
Workspace IBM i
Created by Guest
Created on Mar 18, 2016

Control lifetime of RDi TCP/IP connection

Provide the ability to control the lifetime of the TCP/IP connection to a server. The default seems too short, and leads to a frustrating experience when you find out the connection has dropped from inactivity.

Use Case:

Allow the lifetime of a server connection to be configurable. Either per-server, or as a global preference would both be fine.

Idea priority Medium
  • Guest
    Jun 29, 2016

    The information that we requested to clarify this enhancement request -- see below for details -- was not provided so the RFE is being closed. Please feel free to re-submit the RFE with the information that was requested.

  • Guest
    Mar 24, 2016

    It is caused by the TCP/IP connection timing out. You want to change the keep alive poll to be about 5 minutes less than whatever your network timeout is, typically 30 minutes, your IT folks should be able to tell you that exact amount. This is done on the IBM i by running the command CHGTCPA TCPKEEPALV(15) which would set it to 15 minutes. If you know that the timeout is 30 minutes then 20 to 25 would be more efficient. This is in documentation

    But we could improve RDi in this regard by automatically attempting to re-establish the connection and only complain if that fails. Please let us know if this is sufficient to address the issue.