IBM Power Ideas Portal


This portal is to open public enhancement requests against IBM Power Systems products, including IBM i. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Add a new idea Subscribe
Status Future consideration
Workspace IBM i
Categories Print
Created by Guest
Created on May 15, 2024

RELATED IDEAS

Better behavior and error handling between Infoprint and SMTP

We've gone to great lengths to troubleshoot an email delivery issue in IBM Case TS015919455. When encountering a transient email delivery issue while using a 3rd party email relay server on the public internet (i.e. Microsoft 365), the IBM SMTP server successfully retries to send the message which failed per the settings in CHGSMTPA. And even though the retry is successful, the writer crashes with an error related to the intial failure as soon as the remainder of the print file is processed. Subsequent print files cannot be processed until the writer is restarted. Worse yet, the print file which holds the email(s) that initially failed and was successfully retried remains on the print queue in RDY status. Ergo when the writer is started up, the emails in the print file are delivered a second time.

This feels buggy instead of succesful design, and I assume this is due to the communication (or lack thereof) between IBM's Infoprint and SMTP servers.

Idea priority High
  • Guest
    Reply
    |     May 22, 2024
    IBM will use this Idea as input to planning, but no commitment is made or implied. This Idea will be updated in the future if IBM implements it. IBM will use votes and comments from others in the community to help prioritize this Idea.
    -IBM Power Systems Development

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